Refund Policy
At CareBeauty Hub, we prioritize customer satisfaction and strive to deliver high-quality services. However, please note the following refund policies:
1. Services
- Refunds are not applicable once a service has been availed or completed.
- If you are dissatisfied with a service, please inform us immediately, and we will make every effort to address your concerns.
2. Prepaid Appointments
- Prepaid appointment bookings are non-refundable.
- If you wish to reschedule, please notify us at least 24 hours in advance, and we will adjust your appointment without additional charges.
3. Products
- Refunds on products purchased from our salon are only applicable if:
- The product is unused, unopened, and in its original packaging.
- The return request is made within 7 days of purchase, accompanied by the receipt.
- Refunds for defective or damaged products will be processed upon verification.
4. Packages and Memberships
- Refunds for packages or memberships are not available. However, unused sessions can be transferred or adjusted upon prior approval.
5. Payment Discrepancies
- In case of any payment discrepancies or errors, please contact us immediately. Refunds or adjustments will be processed after verification.
6. Mode of Refund
- Approved refunds will be processed via the original payment method within 7-10 business days.